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Hawaii City > Shopping > Guarantee

The Strongest Guarantee in the Business

Your 100% complete satisfaction is always our top priority. 

If you are unhappy for any reason with any of our products you may return them for a full, prompt refund or exchange within 30 days of purchase.  

You must receive a return authorization number from our customer service and proof of purchase must accompany returned item.
 Return shipping fees excluded
Please email us for your return authorization request.
There is a 10% restocking fee for all returned orders totaling over $500.00.
We cannot accept returns for custom jewelry orders for refund / exchange

(name/initial engraving)

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