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Hawaii City > Shopping > Guarantee

The Strongest Guarantee in the Business

Your 100% complete satisfaction is always our top priority. 

If you are unhappy for any reason with any of our products you may return them for a full, prompt refund or exchange within 30 days of purchase.  

We stand behind everything we sell and warrant that all items will be free from any manufacturing defects at the time of delivery. In the event that there is ever a problem with your order, it can be mailed back to us for inspection. If the problem is deemed to be from a structural defect, we will repair or replace the item at no charge to you. If the damage is caused by normal wear-and-tear, then we will repair your jewelry at cost.

You must receive a return authorization number from our customer service and proof of purchase must accompany returned item.
 Return shipping fees excluded
Please email us for your return authorization request.
There is a 10% restocking fee for all returned orders totaling over $500.00.
We cannot accept returns for custom jewelry orders for refund / exchange

(name/initial engraving)

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