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How to Order: |
| Use our
convenient shopping cart or manually complete the order form at the
bottom of this page. If you feel uncomfortable ordering online you
can go to the postal mail/Fax order form at the bottom of this page and
mail or fax your order. We offer a toll free fax number.
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| Please
no phone orders - to insure we do not make a mistake on your order we
request you complete the order form. |
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| Custom Jewelry Orders: |
| A name or initial can be engraved in gold or colored
enamel letters on our custom bracelets, rings, and earrings. By writing
"none" in the "name/initial on item" part of the order form, you will
receive only the Hawaiian scroll and plumeria design with no name/initial. We put
the name on the jewelry exactly as it appears on the order form - if you would like
your name in Hawaiian then be sure to enter your Hawaiian name on the order form.
The numerals of the product number describe the width of the custom jewelry in
millimeters. |
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| Lifetime Warranty
Information: |
| All products have an unlimited
lifetime warranty on manufacturer's defects, and such items will be repaired or
replaced. However, We will not be responsible for replacing custom orders (your name
or initial engraved) or items that were ordered in the wrong size. |
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| 30 Day Unconditional Guarantee: |
| If you are unhappy for any
reason with any of our jewelry you may return them for a full refund or exchange within 30
days of purchase. You must
receive a return authorization number from our customer service and
proof of purchase must
accompany returned item. Please email us for your return
authorization request. S & H fees excluded. There is a 10% restocking
fee for all returned items over $500.00. We will
not be responsible for jewelry items that were ordered in the wrong size.
We do not accept returns for custom jewelry
orders (your name or initial engraving). |
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| Jewelry Sizing:
American Sizing for all jewelry.
Click here to see
our international sizing comparison chart |
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Extra Charges for Large Sizing: |
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Rings: |
| 14k Gold - $5.00 extra charge for each
half size above size 7 |
| Sterling Silver - $10.00 extra
charge for sizes above 8 |
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Bracelets: |
| These prices are for
bracelets up to 10mm width. For larger bracelets, please contact us
HERE |
| 14k Gold - $10.00 extra charge for
each half size above size 8 |
| Sterling Silver - $5.00 extra
charge for each half size above size 8 |
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|
ID
Bracelets: |
| No
charge for up to 6 letters, for 7- 12 letters/spaces, please add
$5.00 to the price |
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|
Custom Pendants
(vertical & horizontal) |
| No
charge for up to 6 letters, for 7- 12 letters/spaces, please add
$5.00 to the price |
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| Payment Information: |
| We recommend ordering online as you can pay
with credit card, Paypal or check. You may also fax or mail your order to us. |
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| Secure Online Ordering:
1 payment option available |
| 1) Credit
or Debit card - VISA, MC,
AMERICAN EXPRESS, DISCOVER & JCB |
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| Postal Mail Orders: 2 payment options available |
| 1) Credit
or Debit card - VISA, MC, AMERICAN EXPRESS, DISCOVER & JCB |
| 2) Postal
Money Order - Available at any post office, bank or 7-11 stores.
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| Fax
Orders: 1 payment option available |
| 1) Credit
or Debit card - VISA, MC, AMERICAN EXPRESS, DISCOVER & JCB |
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Shipping & Delivery Times: |
| 5 business days to
process your order and 2-7 days for shipping depending on your shipping
option: |
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| Have a Question?: |
| Visit our
FAQ page where we have the answers to the most common questions
CLICK HERE |
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| Order Forms:
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| If you do
not want to use our shopping cart to order you can use the mail/fax
order form or our manual online order form. Before going to one of the order
forms below, be sure you know the price and order number for each item you would like to purchase: |
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Copyright © ZG Hawaii Inc. All rights
reserved. |