All items must be mailed in a box and must be INSURED. We recommend USPS Priority Mail Insured. You must notify us via email when you are shipping the item.
Once we receive your jewelry, it will take about 7-10 business days for us to complete the repair and another 5 days for return shipping from Hawaii. Be sure to include the return shipping charges of $6.00 for domestic shipping and $25.00 for international shipping. If you need your repair completed faster we offer Express Shipping for $30.00 for domestic shipping. We return ship to you USPS Mail Insured with delivery or signature confirmation.
Please complete and print out our repair form located HERE and send it with your jewelry.
If you have any questions please don't hesitate to contact us.