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Hawaii City > Shopping > Ordering Information

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Ordering Information
Ordering any of our products is very easy!!!
Receive your order in 7-10 days, 30 day money back guarantee, no sales tax and free shipping on U.S. orders over $50.00!
How to Order:
Use our convenient and secure shopping cart.  If you feel uncomfortable ordering online you can go to the postal mail/Fax order form at the bottom of this page and mail or fax your order.  We offer a toll free fax number. 
Please no phone orders - to insure we do not make a mistake on your order we request you complete the order form.

Payment Information:
We recommend ordering online as you can pay with credit or debit card.  We also accept Paypal and Western Union - please email us for more information on these forms of payment.  You may also fax or mail your order to us.

Secure Online Ordering: payment options available:
1) Credit or Debit card - VISA, MC, AMERICAN EXPRESS, DISCOVER & JCB
Postal Mail Orders: 2 payment options available
1) Credit or Debit card - VISA, MC, AMERICAN EXPRESS, DISCOVER & JCB
2) Postal Money Order - Available at any post office, bank or 7-11 stores.
Fax Orders: 1 payment option available
1) Credit or Debit card - VISA, MC, AMERICAN EXPRESS, DISCOVER & JCB
 
Shipping & Delivery Times:
3 - 5 business days to process your order and 2 - 5 days for shipping depending on your shipping option:

30 Day Unconditional Guarantee:
If you are unhappy for any reason with any of our products you may return them for a full refund or exchange within 30 days of purchase. You must receive a return authorization number from our customer service and proof of purchase must accompany returned item.  Please email us for your return authorization request.   S & H fees excluded.  There is a 10% restocking fee for all returned items over $500.00.  We will not be responsible for jewelry items that were ordered in the wrong size.  We do not accept returns for custom jewelry orders (your name or initial engraving).
Lifetime Warranty Information:
All products have an unlimited lifetime warranty on manufacturer's defects, and such items will be repaired or replaced. 
Privacy Policy:
We are committed to respecting the privacy of our customers. All information gathered by us through your order is kept strictly confidential and will not be distributed to any company or individual.. The information will be used only to process and deliver your order in a timely manner.
Fax/ Mail Order Form: 
If you do not want to use our secure shopping cart to order you can use the mail/fax order form.  Before going to the order form below,  be sure you know the price and order number for each item you would like to purchase:

Click here for the postal/fax order form

Fax/Postal Mail Order Form

Click Here

 

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Hawaiian Jewelry and Gift Collection